There is an increasingly polarising debate emerging in many workplaces as to the permanency of remote working. For many organisations, working remotely was not a strategic decision, it was just the only possible response to a global pandemic that shut… Read More »Where will we be working in 2025?
Although half of Australia are currently in lockdown it hasn’t stopped businesses thinking about what happens next. What will the post-pandemic workplace look like? Obviously, some jobs such as construction, manufacturing and hospitality are location-specific and those workers will be… Read More »There’s a gulf between working remotely and leading remotely
We’re going to do a quick exercise together. I want you to take a moment to close your eyes and try and imagine a future 10 years from now. [insert 30 second pause] How did you go? What did you… Read More »The future is unknowable, but we can still prepare for it
In 2004, I competed in a Sydney Hobart yacht race. The weather conditions that year were particularly bad and only about half the fleet made it to Hobart. Most of the yachts were skippered and crewed by sailors. Mostly amateurs,… Read More »Think more like a fisher and less like a sailor
Last week in a coaching session with some of my digital champions, we were discussing how to automate customer satisfaction surveys. They had recently implemented an SMS-based survey system that had impressive response rates but poor quality (it turns out… Read More »Don’t fake familiarity
Understanding the future is the ultimate competitive advantage. Defining strategies and making decisions become a whole lot easier if you already know where the future is taking us. Unfortunately, knowing the future is incredibly difficult…but that doesn’t seem to stop… Read More »How to predict the future (and almost always get it right)
There is no doubt that digital technology has greatly enhanced our ability to share and connect with others. Whether it be email or social platforms such as Facebook, Twitter and LinkedIn, we are more connected than ever before. As the… Read More »The fine line between sharing and self promotion