Our personal energy is perhaps our most precious resource, and if we’re a leader in an organisation, the collective personal energy of our people is something that needs to be protected and nurtured. If there is one thing you could… Read More »STOP STOPPING. START COASTING.
Just last week it was announced that ChatGPT has become the fastest growing app of all time, reaching 100 million users in a little over two months. And over that time there has been so much said about Open AI’s new… Read More »I visited the future… and all I got was this lousy chatbot
A couple of weeks back, I presented at my first physical ‘in real life’ conference in over a year. It was a joyous occasion with attendees, sponsors and organisers alike rejoicing at how wonderful it was to be back together… Read More »It’s not the audience’s job to be engaged, it’s your job to be engaging
Last week in a coaching session with some of my digital champions, we were discussing how to automate customer satisfaction surveys. They had recently implemented an SMS-based survey system that had impressive response rates but poor quality (it turns out… Read More »Don’t fake familiarity
For the last nine months or so I have been working on a secret project. It would have been called a skunkworks project if I worked at Lockheed Martin, or a moonshot if I worked at Google, but as I… Read More »What professional speakers could learn from the Rolling Stones
There is no doubt that digital technology has greatly enhanced our ability to share and connect with others. Whether it be email or social platforms such as Facebook, Twitter and LinkedIn, we are more connected than ever before. As the… Read More »The fine line between sharing and self promotion
There has been much written over the last few years of the threat that artificial intelligence and other emerging technologies pose to existing employment. There is no doubt that there have been incredible achievements in these areas, consistently outperforming people… Read More »Your technology doesn’t care about you